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What happens if I have a problem with my car?
Unfortunately it’s a fact of life that very occasionally cars in general can misbehave. As we pride ourselves at 'the smart exchange' in total customer care,
we offer advice and guidance on the correct route to take in resolving the relevant issue. For extra peace of mind, all cars are covered by the following.
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warranty - All cars are covered by the balance of the New Vehicle Warranty. This cover varies from manufacturer to manufacturer. Any warranty work can be carried out by any Official UK franchise dealer. As all cars are supplied with a full service history, warranties can be extended at the end of the term at an additional cost.
smart cars only - smartmove Assistance (24h) - Your vehicle is additionally protected by the smartmove assistance service for two years after date of first registration. This offers additional protection and security, in particular with regards to unexpected costs in the event of a breakdown.
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